In field service and logistics, proof of delivery (POD) and proof of service (POS) aren’t just operational checkpoints—they’re legal, financial, and trust-building tools. Whether you’re delivering packages, completing repairs, or servicing facilities, customers, regulators, and your finance team need irrefutable evidence that the work was done, where and when it was promised.
But what does proof of delivery or service actually look like in a modern mobile workforce?
What Is Proof of Service (POS)?
Proof of service (POS) plays a vital role in field service industries where the “delivery” isn’t a package—it’s the completion of a task.
Think of a facility manager completing a building inspection, a cleaner finishing an end-of-lease cleaning job, or a field technician servicing HVAC equipment. In each case, electronic proof of service confirms the job was performed accurately, on time, and in compliance with service agreements.
This includes services like:
- A facility manager completing HVAC maintenance
- A home health nurse verifying a patient visit
- A janitor finishing an office cleaning job
- A repair technician servicing equipment on-site
Types of POD & POS in the Field
| Type | Used For | Verification Method |
| Paper-Based | Deliveries & services | Signed paper form |
| Electronic (ePOD/ePOS) | All industries | Digital form with GPS, signature, time stamp |
| Photographic | Contactless delivery/service | Photo of location or completed work |
| SMS/QR Code | Third-party contractors | Scan or text confirmation |
| Smart Form-Based | Facility and healthcare visits | Checklist with notes and client sign-off |
How Does allGeo Support Electronic Proof of Service (ePOS)?
With allGeo, businesses managing mobile or third-party field staff can automate and document every completed job with customizable proof of service workflows—all without relying on paper forms or complex hardware.
Here’s how allGeo enables bulletproof POS documentation:
Geofenced Job Site Check-ins
Ensure the technician is at the right location by automating time-in/time-out check-ins based on GPS or cell tower triangulation.
Photo-Based Verification
Capture “before” and “after” photos of a cleaned site, repaired equipment, or completed inspection—all tagged with GPS location and timestamp.
📌 This is especially useful in janitorial services, landscaping, and repairs.
Smart Mobile Forms
Technicians can complete custom digital forms (e.g., inspection checklists, service reports) with embedded signatures, job notes, and images—generating legally valid proof of service records in real time.
IVR & Text-Based Check-ins
For teams without smartphones, workers can dial in or send a text to log task completion with geolocation data—ideal for third-party vendors or contractors.
Activity & Task Status Reports
Back-office teams receive automated reports summarizing when, where, and how a service was completed, with all relevant documentation attached.
Custom Alerts for Missed or Incomplete Tasks
Get notified if a technician skips a check-in, exits the job site prematurely, or fails to submit a service confirmation.
Why Businesses Are Adopting Electronic Proof of Delivery & Service (ePOD/ePOS)
Legally Binding Documentation
Digital signatures, timestamps, and photos create indisputable, audit-ready records.
Customer Transparency
Provide real-time updates, photos, or digital copies of completed jobs or deliveries.
Dispute Reduction
Protect against “he said, she said” scenarios with GPS and photo-backed proof.
Field Staff Accountability
Know exactly when, where, and how your workforce is performing.
Environmental Impact
Ditch the paper and reduce waste—go green with ePOD/ePOS systems.
💡 Use Case: Facility Maintenance Teams
A regional property management firm uses allGeo’s electronic proof of service platform to manage 50+ janitorial and HVAC teams. Each morning, team members receive automated task lists. As each task is completed:
- They scan a QR code on-site
- Submit a checklist with before/after photos
- Log the task completion via the mobile form
Supervisors get real-time status reports and are alerted if any sites are missed.
The result? Transparency, fewer disputes, and higher task completion accuracy.
Final Thoughts: Service or Delivery—Proof Is Power
For field-based businesses, proof of delivery or service isn’t just about logistics—it’s your bridge between field and finance, your shield against disputes, and your commitment to clients.
Whether you’re dropping off goods or delivering care, cleaning, or repairs—allGeo turns every field task into a verifiable, trackable, and billable record.
👉 Start your free trial today or Schedule a custom demo