4 min readVisibility, compliance, and efficiency are non-negotiable to thrive in the field service business market. GPS tracking comes at the intersection of it all. If implemented correctly, it boosts productivity, ensures accurate timekeeping, and enhances worker safety. But to realize its benefits without running into resistance or legal trouble, you need a GPS tracking policy that’s […]
4 min readIn a world where field crews are stretched thin, covering multiple jobsites alone, ensuring lone worker safety is a mission-critical function that affects operations, compliance, and most importantly, lives. So when executives ask, “How can we improve safety at work?” the answer isn’t more paperwork or buddy systems. It’s real-time visibility, automation, and control. This […]
3 min readElectronic Visit Verification (EVV) systems are a powerful opportunity to improve accountability, reduce fraud, and optimize workforce efficiency in home care operations. Whether you’re navigating Medicaid mandates, onboarding caregivers, or scaling operations across states, the type of EVV system you choose matters. This guide explains each EVV system type, compares their pros and cons, and […]
4 min readImagine if your field team could automatically check in when they reach a job site without calls, manual logs, errors. That’s what geofencing makes possible. In the high-stakes world of field service operations, managers face a relentless battle against inefficiencies, compliance risks, and unpredictable employee behavior. Geofencing offers a modern solution: virtual boundaries that trigger […]
4 min readEvery field service business runs on data, whether it’s job completion records, safety inspections, time logs, or customer feedback. Yet despite its importance, many organizations still struggle to capture field data accurately. Manual processes, disconnected systems, and limited data collection capabilities create costly blind spots. The result? Missed deadlines, billing delays, compliance risks, and frustrated […]
4 min readIn 2025, ensuring the safety of employees working alone is a part of operational continuity, reputation, and ethics. Whether it’s a construction site surveyor on a solo shift or a home healthcare nurse visiting patients in remote neighbourhoods, lone workers face daily risks without backup or supervision. Field service businesses in industries like construction, healthcare, […]
3 min readIn field service and logistics, proof of delivery (POD) and proof of service (POS) aren’t just operational checkpoints—they’re legal, financial, and trust-building tools. Whether you’re delivering packages, completing repairs, or servicing facilities, customers, regulators, and your finance team need irrefutable evidence that the work was done, where and when it was promised. But what does […]
3 min readElectronic Visit Verification (EVV) is a critical operational safeguard for home healthcare agencies, hospice providers, nurses, and care managers. As mandated by the 21st Century Cures Act, EVV ensures that every Medicaid-funded in-home care service is accurately verified, documented, and reimbursed. Louisiana EVV follows an open vendor model. With it, providers have flexibility—but also responsibility. […]
3 min readIf you operate a home healthcare agency, hospice service, or personal care program in New York, Electronic Visit Verification (EVV) is not just a buzzword—it’s a regulatory necessity. Mandated under the 21st Century Cures Act, EVV improves transparency, accountability, and care quality across Medicaid-funded in-home services. New York follows an open model (provider choice) for […]
3 min readElectronic Visit Verification (EVV) is a federally mandated system under the 21st Century Cures Act, requiring home health and personal care providers funded by Medicaid to electronically verify their service visits. This helps: In Texas, EVV became mandatory on January 1, 2021. Failure to comply can result in claim denials, financial penalties, and ineligibility for […]