4 min read The field service industry is rapidly evolving, and the traditional “one size fits all” approach to workflow management is proving to be inadequate. From scheduling jobs to service progress tracking, field service workflows can get very complex. Every business has different challenges, processes, and tools that dictate how they do things. Many field […]
4 min read In today’s world, where online identity thefts & phishing attacks are at a rise, the traditional method of using a login password alone is not reliable enough. Today, you hear about data breaches all the time and how companies are scrambling to address this serious risk to their data. The login process has to be […]
3 min read Enterprise companies are facing a real challenge in the age of field service automation. The challenges are unique to every business as services provided, company size and operations differ largely. These dimensions are enough to prove that the ‘one-size-fit-all’ approach is redundant. Therefore, custom workflows are non-negotiable for field service businesses. In this blog, let’s […]
6 min read Field Service Automation allows you to streamline your field operations to boost the overall efficiency and productivity of your mobile workforce. It also helps you centralize all your company’s data and makes that data accessible to all teams at all times. Field service operations are a vital component of any company that provides installation, repair, […]
4 min read Field service professionals use multiple platforms throughout their workday to fulfill their to-do lists. These platforms and practices transcend manual data entry and form scribbling to include mobile phones and computers. Now is the time for you to shift to a total workforce management system. In the process of navigating between different technologies, applications, and […]
3 min read With improvements in technologies carrying out field data processing, there has been an increasing adoption of technology-driven data collection using offline mobile forms & apps over paper forms. Modern software solutions have been able to replace paper-based form with digital data collection form, which are accessible via smartphone app in any working conditions. […]
4 min read With a customer-centric business approach, forms have become an integral part of various operations across organizations. From surveys to transactions, forms are used extensively to capture and manage information. As businesses begin to rely more and more on real-time data, a paper form based functioning may prove to be redundant. Forms have existed for a significant […]
3 min read Sales and support reps in a variety of industries, such as wholesale distribution, manufacturing, or consumer surveys have traditionally been using paper forms to record their field activities, e.g. sales disposition forms, dealership enquiry form, work order forms, and customer survey forms. Some of these users are also using digital variations of these forms, PDFs […]
6 min read As businesses and organizations continue to rely on data to drive decision-making, field data collection has become increasingly important. In the past, collecting data in the field often meant manually recording information on paper and then transcribing it into a computer later. As the use of field service app has risen, inspection data collection has […]
3 min read Mobile technology has come a long way and is changing the way we do business. Enterprises across the globe are undergoing a shift in business operations. Companies with field operations, in various industries, are witnessing a push to embrace mobile technology to automate various parts and aspects of their business. If you’re a field-service business, […]