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Ensure Break Attestation Compliance for Your Field Service Business

5 min read

Recent legal precedents like Brinker Restaurant Corporation v. Superior Court and Donohue highlight the growing importance of accurate break attestation and tracking for employers. The burden of proof is increasingly shifting towards employers, making it crucial to have robust systems in place to demonstrate compliance with meal and rest break laws.

Break attestation apps offer a solution. These apps can:

  • Prompt employees with reminders for taking breaks
  • Attach employee attestation forms during clock-out to ensure the employee took their break
  • Embed unique QR codes with break attestation forms at job sites 

Non-compliance can lead to costly penalties. Traditionally, determining whether an employee took a full break or not has been challenging. For instance, if an employee clocks in early from a break, was it voluntary or manager-initiated?

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In this blog, explore how meal and break attestation can be automated to ensure compliance and streamline your workforce management.

How Can Ensuring Break Attestation Benefit Your Business? 

By utilizing meal break attestation apps, your organization can reap several significant benefits. Here’s how break attestation safeguards your business:

  1. Accurate Timekeeping: Accurate timekeeping is the foundation of compliance. Avoid rounding time entries and instead record actual break start and end times. This ensures that you have an indisputable record of when breaks were taken and their duration.
  2. Digital Attestation: Utilize a workforce management app that prompts employees to confirm whether they took their full meal or rest breaks. This can be done through drop-down menus or digital forms. By having employees attest to their breaks, you create a clear record of compliance.
  3. Automated Compliance: Advanced workforce management systems can automatically flag any instances of missed, short, or delayed breaks. This allows you to address compliance issues proactively and avoid potential legal disputes.
  4. Streamlined Record-Keeping: Digital break attestation eliminates the need for paper-based timecards and manual record-keeping, reducing the risk of errors and lost documentation. All break data is stored securely and easily accessible for audits or reporting.
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How Can Your Business Automate Break Attestation?

Relying on manual break attestation methods is not feasible in the long run. Imagine a crew of twenty workers taking staggered breaks throughout the day – keeping track of who took a break, when they took it, and for how long can quickly become a logistical nightmare. Paper-based time cards can easily get lost or damaged on a busy job site, leading to inaccurate records and potential compliance issues.

Integrated break attestation tools within your workforce management platform can significantly ease field service compliance with laws.

Since rest breaks are both paid and short, it’s generally not practical for employees to clock out and then back in for these breaks. Instead, it’s possible to set up a system where employees can confirm at the end of their shift that they took their rest breaks, along with recording the times of those breaks. 

If they report not taking their rest breaks, they must provide a reason, such as being asked to work through by their supervisor. You can establish rules specifying when breaks are available (e.g., one break after 4 hours of work and a second break after 8 hours) and their duration (e.g., 10 minutes, 15 minutes, etc.). Upon clocking out, employees will see a screen that reflects their check-in time and total hours worked, prompting them to verify their break times.

This level of documentation protects your business from compliance risks and potential fines. Consider this:

  • If even 50% of early break returns are voluntary, a workforce management tool with attestation capabilities can save you a significant amount in unnecessary meal penalties.
  • Imagine a scenario with 1,000 employees and 10 meal shorts per day. At $20 per penalty, that’s $20,000 per day or almost half a million dollars in potential savings annually.

Capturing Employee Responses on Meal and Rest Breaks

With the implementation of stricter labor laws in many states, enabling employees to attest to their compliance with mandated meal and rest breaks becomes imperative. Employees could receive a prompt to confirm whether they have taken their breaks as required. For instance, when an employee clocks out without taking a lunch break, the supervisors can receive an alert immediately.

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As workers clock out for their break, they can be prompted to complete a digital form on their smartphones or tablets, confirming that they’ve taken their entitled break. This eliminates the need for paper forms and ensures that break records are accurately captured and stored digitally, accessible from anywhere.

Advanced Time Tracking with Break Attestation

A comprehensive workforce management app can streamline both time tracking and break attestation for field service businesses. With advanced time tracking features that go beyond simple clocking in and out. Managers can create customized schedules with shift differentials and dynamic pay rates that automatically apply based on the time worked, location, or job type. 

allGeo can streamline field operations using a customizable IFTTT (If This Then That) rules engine, which automates alerts for any exceptions related to people. Based on rules engine, employees can also receive timely notifications and reminders for taking breaks based on their shift timings. 

The software can be tailored to meet the specific needs of different groups or locations within your organization. It allows for the customization of questions or forms fields related to break policies and compliance requirements, ensuring that all regulations are met effectively. 

Managing Compliance with Robust Reporting

Attestation also serves as a valuable method for maintaining records of meal and rest break activities, enabling detailed reporting on waived and paid penalties and providing a clear view of compliance status. Comprehensive reporting capabilities allow managers to monitor employee attestations effectively, spot trends, and ensure adherence to regulations.

Access to detailed attestation data simplifies the process of managing employee timesheets and keeping up with employee status updates. Complete audit reports provide a detailed record of all employee interactions and responses, clearly demonstrating compliance efforts in the event of an audit.

By organizing employee attestation activities, managers can effectively monitor trends and adapt to new developments, ensuring continuous compliance with evolving labor laws.

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U.S. Regulations on Break Attestations

As meal and rest break laws evolve, keeping up with the different requirements set by states becomes essential. While federal law does not mandate meal and rest breaks, 21 states have specific meal break laws, and 9 states enforce rest period laws. These regulations are increasingly complex and often require documented proof of compliance. 

Effective time and labor management is crucial to avoid serious financial repercussions, including noncompliance lawsuits, audits by the Department of Labor and other agencies, reputational damage, and issues related to employee relations and union grievances. 

California recently passed the Meal & Rest break Law with refined guidelines and penalties. Implementing an efficient break attestation system using advanced tools such as mobile time clocks, QR code-enabled mobile forms etc. can help manage these requirements more effectively. 

With the potential expansion of similar laws across more states, the necessity for compliance with meal and rest break regulations has become critical for field service businesses.

Non-compliance risks substantial penalties, including audits by the Department of Labor, significant fines, and damaging lawsuits, which can all negatively affect a business’s reputation and hinder workforce productivity.

Conclusion

For field service business managers, streamlining compliance is paramount. Automation can simplify the compliance process and also provide irrefutable proof that businesses are following the law. It will safeguard your business against potential legal challenges and foster a more productive work environment.

By streamlining the attestation process with mobile technology, businesses can save time, reduce errors, and ensure accurate record-keeping for a more efficient and compliant operation.

Invest in a reliable workforce management solution that simplifies break attestation and empowers you to focus on what you do best – building the future. The best way to find the one that suits your business needs is by considering a free trial of the allGeo platform.

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