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How are Healthcare Providers Lowering Costs With a Home Care Software?

Beneficiaries of home care software users, such as the patients and caregivers on the left. Juxtaposed on the right is the laptop version of an app and home care software related elements like calendar and a downward graph showing how it saves cost.
4 min read

Beneficiaries of home care software users, such as the patients and caregivers on the left. Juxtaposed on the right is the laptop version of an app and home care software related elements like calendar and a downward graph showing how it saves cost.

In recent years, home healthcare agencies have faced various financial challenges. These include including rising operational costs and escalating caregiver turnover rates, above and over their razor-thin margins. Such financial pressures have compelled home care providers to continuously seek cost-effective strategies for reducing operating expenses while also striving to boost revenue. Today, home care software has emerged as the ideal solution.

In this context, the advantages of the Electronic Visit Verification (EVV) system for home care serve a dual purpose. It is not simply a legal requirement but also a strategic tool to ensure optimal cost utilization.

Home care agencies that are ahead of the curve understand that strategic investments are necessary to cover these losses. Typically, agencies allocate their funds towards investments that can foster business growth all while saving costs. This includes-

  • Effective sales and marketing tools
  • HR management softwares for client and caregiver retention
  • Operational support
  • Implementing health and safety standards
  • Enhancing communication.

How is a Home Care Software a Better Investment?

However, most of the above mentioned investments are fragmented. They rely on multiple applications to address specific business challenges. While this approach can sometimes undermine an agency’s ability to efficiently save costs and have sustained business growth, EVV is mandated for all healthcare agencies.

Your EVV vendor & EVV requirements will vary by state. However, the best EVV system for home care is one that incorporates the unique demands of your business. Such software can streamline your agency’s efforts, making it easier to accomplish both cost-effective operations management and business growth objectives. 

In certain instances, caregivers might exaggerate the hours they’ve worked or deliver poor service. The EVV restricts this. It enables providers to recognize and prevent instances of fraud while also addressing potential cases of neglect in home health care services. This gives insights into downtime and where improvements are required in your operations.

Additionally, EVV can play a crucial role in monitoring the quality of personal care provided to patients with disabilities. They may require heightened levels of support from their caregivers. This improved client-care system will translate into profits in the long run and increase business. 

Healthcare agencies can employ a home care software in numerous ways to lower operating expenses without compromising the quality of care. Whether you’re at the initial stages of establishing your agency or managing a thriving one, the best home care software for your business can enhance efficiency and financial performance. 

In this blog, we will cover the EVV system for home care’s role in helping businesses save costs.


How You Save Costs Using a Home Care Software?

There are various ways in which an home care software an help you save costs. However, remember that it can vary depending on the vendor you opt for.

1.Care plan management

Effective care plan management is crucial for coordinating patient care, tracking progress, and facilitating self-management activities. Investing in home care software can replace paper documentation with digital records. It offers a secure and efficient way to enhance information accessibility and accuracy while reducing operational overhead. 

Caregivers can log in to access each client’s information and their daily task schedules to ensure the delivery of timely and appropriate care. The system securely stores all data– the patients and caregivers.

Doing away with paper-based systems will also reduce repetitive tasks and additional stationery costs. It may seem like a small amount initially, but annually these costs add up to a chunk of total expenditures. 

With real-time recording of information, care managers receive constant updates on each client’s well-being, allowing for smoother and more cost-effective day-to-day care operations.


2. Caregiver Retention

One of the most significant challenges faced by many agencies is caregiver retention, with current turnover rates averaging around  65%. However, by implementing the right home care software, you can buck this trend and save your agency significant costs, estimated at $171,600 annually.

Numerous software solutions are available to support caregiver retention efforts, including comprehensive EVV home care software. These platforms offer a multifaceted approach to engaging, motivating, and retaining caregivers. These range from safety features to seamless payroll management that ensures fair compensation.

They provide the tools necessary to simplify care management. Further, it can foster strong relationships with your caregivers, ensuring they remain connected, and committed to the work.


3. Scheduling Tasks

Schedulers and coordinators are crucial for any home care agency, as effective scheduling directly affects caregiver and client satisfaction and retention.

Implementing the appropriate scheduling software enhances the efficiency of schedulers by streamlining various aspects of home care scheduling and caregiver planning. This includes tasks such as matching clients with caregivers to enhance satisfaction, automating caregiver notifications, managing unforeseen scheduling changes, and swiftly filling open shifts.

In addition to reducing the necessity for additional staff and managers, scheduling software significantly lowers payroll costs. You can determine the exact number of hours and staff required for every day in a consolidated dashboard. Hence, no productive hours are wasted. 



From care plan management to caregiver retention and scheduling, home care software solutions offer a wide range of benefits that are essential for agencies striving to provide high-quality care while managing operational costs.

A home care software not only streamlines administrative tasks but also enhances the accessibility and accuracy of patient information, leading to better care coordination. It addresses the pressing issue of caregiver retention, helping agencies save substantial costs associated with high turnover rates. Moreover, efficient scheduling through software solutions not only reduces payroll expenses but also aids in recruitment and retention efforts.

Therefore, EVV compliance can be a strategic investment if you choose the right software solution. As the home care industry continues to evolve, embracing these software solutions becomes increasingly vital for agencies looking to thrive in a competitive and ever-changing healthcare landscape.

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