Technology is revolutionizing the healthcare industry. In the home healthcare sector, Electronic Visit Verification (EVV) is the driving force in benefitting caregivers and agencies both.

Contrary to popular belief, EVV is beneficial for caregivers and agencies alike, and not just patients. 

By ensuring accurate tracking of service delivery, EVV enhances accountability and compliance, creating a seamless experience for all stakeholders.

• For caregivers, it simplifies time tracking and eliminates tedious paperwork, allowing them to focus more on patient care.
  
• For home healthcare agencies, it provides real-time visibility into field operations, reduce fraud, and maintain compliance regulations.
  
• Patients and their families benefit from knowing their care is delivered as scheduled, with increased transparency and reliability. 
  

Selecting the appropriate caregiver app for your healthcare agency can be challenging. It involves familiarizing your workers with the system and integrating old data along with some investment to set it up. However, there are various long-term benefits of EVV compliance.

The majority of states have adopted an open EVV model, such as the Provider Choice Model or Open Vendor Model. These models grant Provider Agencies the freedom to select their preferred technology solution for EVV implementation. As a result, organizations operating in states (eg: New York) must explore the various EVV systems available to them.

Overall, the best EVV system for home care is one that offers a holistic and end-to-end care solution. In this blog post, we will walk you through the major benefits your agency will enjoy upon implementing EVV.

Electronic Visit Verification (EVV) Implementation- Benefits For Caregivers

Here are a few benefits for caregivers and agencies that EVV provides.

Improved accountability: 

With the EVV apps installed in your caregivers’ phones, they will be aware that their departure and arrival times are being monitored in real-time. The benefits are multifold– it ensures timely service delivery, fosters transparency in caregiver operations and in case of emergency, caregiver locations can be tracked for safety. 

With allGeo, caregivers can manage all their visit related operations via one app, from automatic clock in clock out to sharing the visit report.

Each visit’s start and end time is electronically validated in the system through a code or e-signature from the recipient, minimizing the risk of fraud. EVV plays a crucial role in validating timesheets, tracking locations, and verifying the services provided.

Moreover, comprehensive documentation is invaluable for resolving client or family concerns, addressing complaints, and ensuring continuous improvement in the quality of care. By providing clear, verifiable records, EVV builds trust among caregivers, clients, and healthcare agencies alike.

Combats fraudulent visit reports

If your agency still uses manual methods to collect homecare visit reports, the chances are that you are missing data which can result in inaccuracies. Consequently, the system becomes vulnerable to fraudulent claims, and clients registered for home care services can suffer neglect if caregiver visits are not verified.

For instance, a caregiver may inflate work hours to receive higher pay, despite not spending the required time with the home care patient.

By implementing an electronic verification for every visit, the system safeguards against abuse as caregivers are obligated to provide precise documentation of in-home visits. With allGeo, your field workers can do this by capturing field data notes, tasks performed, signatures, or pictures. You can also have custom forms to generate state compliance reports.

Caregiver security: 

Caregivers may have to go to remote or isolated areas for service. In such a case, ensuring the safety of caregivers is of utmost importance. Implementing a lone worker safety management workflow that establishes communication and provides mechanisms for caregivers to seek assistance when necessary can provide reassurance.

To keep them connected at all times, allGeo mobile application provides the capability to manually activate a safety alarm if needed. Smart safety workflows can be implemented to conduct periodic safety checks for any potential threat. 

Additionally, it is possible to establish a custom multi-level threat escalation channel, including the option to directly dial the local 911 emergency services if the situation requires immediate assistance.

Easier communication

Caregiver apps can send reminders via text message, custom voice call (IVR), or notification for tasks such as clocking in/out, task selections, or addressing missed visits.

For instance, consider a scenario where a caregiver is assigned to regularly record a patient’s vital signs but forgets to do so. With the automated reminder system in place, the caregiver receives a timely text message, voice call, or app notification reminding them to perform this critical task.

It is a possibility that not all caregivers have a smartphone. Hence, most EVV software offers geotagged text messages or IVR phone calls on feature phones to record visits, time, and attendance.

Conclusion

Adopting EVV isn’t just about checking off a compliance box. It’s a choice that can reshape how your healthcare business operates. With the right software, EVV becomes more than a mandate—it becomes an advantage.

Think of it as a safeguard. It protects your caregivers by documenting their hard work. It protects your agency by preserving its reputation. Most importantly, it ensures your clients get the care they deserve, every single time.

Accurate records. Timely paychecks. Transparency across the board- that’s what EVV brings to the table. Create a free account with allGeo to experience the benefits for your agency.